On-site Wastewater & Well Program


This service area permits private well construction, regulates well repair and abandonment, and inspects newly constructed wells. Staff monitor groundwater through well water sampling and educate individuals and the community of the importance of proper well construction and proper treatment and disposal of wastewater. They assist Emergency Services in evaluating the impact of spills on well-water supplies and the local environment, conduct soil evaluations to determine suitability of property for subsurface wastewater treatment and disposal, design and permit subsurface wastewater treatment and disposal systems and inspect final system installations. Aboveground inspections of existing wastewater treatment and disposal systems are conducted before authorizing new connections to these systems. Complaints concerning wastewater are investigated. 

Phone: 336.318.6262
Office: Central Permitting Building, 204 E Academy St, Asheboro



Environmental Health receives many calls from citizens complaining that their neighbors have a problem with their septic system. Either sewage is seeping through the surface and running onto the neighbor’s property or is causing an offensive odor. An Environmental Health Specialist responds to all complaints and takes appropriate action. 

Existing system - expansion

When a septic systems need to be expanded the citizen applies for an expansion permit. An environmental health specialist makes a visit to the property to determine if an expansion can be installed within the rules of the program

Existing system - new connection

New connection to an existing system.
This generally occurs when one mobile home is moved off a lot and another one brought in.

Existing system - repair

A septic system must be repaired when the system is failing. After verification of the problem, Environmental Health mails a written notice of violation by certified mail to the owner or occupant, who has thirty days to have the system repaired. The installer calls Environmental Health for an inspection after repair is completed. 

Mobile Home Park Program

The Randolph County Zoning Ordinance requires that mobile home park owners provide safe, potable, and adequate water supply. Safe is defined as free of bacteria and chemicals that are detrimental to public health. Environmental Health is charged with enforcing these requirements. One employee in Environmental Health does mobile home park inspections twice a year. He has a master file of mobile home parks in Randolph County, which total around 190. While has is checking the water supply in a mobile home park, he also looks for septic system problems and other violations of the zoning ordinance, such as junked vehicles, solid waste issues, or loose animals. 

New septic system installation

When installing a new septic system a citizen must first go to Central Permitting in the Planning and Zoning Department to apply for a new septic system. At this time, the applicant is provided written instructions to (1) submit to Environmental Health a site plan showing where the house and the driveway will be and (2) stake off the corners of the property and mark the property lines. Central Permitting forwards the application to Environmental Health. An Environmental Health Specialist will do a site evaluation (including soil and topography) to determine the best location of the septic system and for a 100% repair area.

New well inspections

Prior to installing a new well, a citizen must go to Central Permitting to apply for a permit. The application is forwarded to Environmental Health. Generally the location of the well has already been determined by the field staff who were previously on-site to do septic evaluations. The Environmental Health Specialist and Environmental Health Technician working in this program inspect the installation of wells, including the grouting, well seal, air vent, and faucet. 

Waste Water Forms & Documents

EH_AuthorizationToConnect.pdf Download
EH_ConsultativeVisitApplication.pdf Download
EH_NewSiteApplication.pdf Download
EH_OwnerAuthorizationForm.pdf Download
EH_SepticComplianceApplication.pdf Download
EH_SepticExpansionApplication.pdf Download
EH_SepticRepairApplication.pdf Download
SepticSystems_Before_During_AfterAFlood.pdf Download

Well Forms & Documents

1 How to Apply for a Water Sample.pdf Download
2 Water Sample Application.pdf Download
Consultative Visit Application.pdf Download
How to disinfect your Well.pdf Download
New Well Application.pdf Download
Well Abandonment Application.pdf Download
Well Repair Application.pdf Download
WellWaterSafetyMeasures.pdf Download