To serve Randolph County veterans and their dependents, assuring that all VA claimants have consistent availability of qualified representation and assistance in obtaining benefits administered by the U.S. Department of Veterans Affairs.
The Veteran Service Office will be an “Appointment Only” for the following:
•Veteran and/or Survivor Pension Claims
•Higher Level Review
•Board of Veteran Appeal Claims
•Review of New Medical Evidence
•Review of Denied Disability Claims
•Burial benefits, flag requests, headstones/markers, and request for Honor Guard.
This format allows our Veteran Service Officers the appropriate time, to thoroughly review these cases and everything needed to strengthen the claim; while also allowing privacy for their Veterans during the process.
The following services will continue as “Walk-In” until 4:30 pm and will be given by who is at the front desk or the next available staff member:
•Status updates for claims and appeals only.
•MVR 33 A Endorsements
•NCDVA 9 Endorsements
•Hunting and Fishing License Endorsements
•Requests for service treatment, personnel, and DD214 records.
•Applications for financial hardship grants (Randolph County Veterans Council).
We are always willing to accommodate these procedures with notice.
Please note that any e-mails and voicemails will be returned within 48 hours.